Go to home page

At aifreetoolz.com, we strive to provide the highest quality AI tools. However, due to the high computational costs (GPU usage) involved in generating AI media, we have a strict refund policy. Please read the following carefully before making a purchase. 1. No Refunds on Used Credits General Rule: All purchases of credits, subscription plans, or top-ups are final and non-refundable. Reason: Once you initiate a generation (video, image, or voice), the computing resources are instantly consumed and paid for by us to our providers (OpenAI, Aifreetoolz, ElevenLabs). We cannot "un-generate" the media to recover these costs. 2. Exceptions (When We WILL Refund) We are fair. You are eligible for a full or partial refund only in the following cases: System Failure: If credits were deducted from your account but no output was generated due to a server error or timeout. Double Charge: If you were accidentally charged twice for the same transaction. Technical Defect: If the generated file is corrupted (e.g., 0-byte file, unplayable video) due to a platform bug. Note: Bad artistic output does not count as a technical defect. 3. Satisfaction & Artistic Output AI Unpredictability: AI generation is experimental. We cannot guarantee that the output will match exactly what you imagined. No Refunds for "Bad" Results: We do not offer refunds if you are simply unsatisfied with the artistic style, composition, or quality of the AI generation, provided the system functioned correctly. 4. Subscription Cancellation Cancel Anytime: You can cancel your monthly subscription at any time from your dashboard. Effect: Cancellation stops future billing. Your existing credits will remain valid until the end of the current billing cycle. Unused Credits: Unused credits from a cancelled subscription are not refundable for cash. 5. How to Request a Refund If you believe you have a valid claim under Section 2, please contact us within 7 days of the transaction: 📧 Email: support@aifreetoolz.com Subject: Refund Request - [Your Transaction ID] Details: Please include your registered email and a screenshot of the error/issue.